Mary Munoz woke up in the wee hours of Sept. 23 after hearing a loud crack. After realizing the power was out in her Rich Hill Road home, in Stoneleigh, she went to check on her son, Tomas, before returning to bed.

In that moment, she was unaware that the outage, which also cut power to many other houses in Wiltondale, Stoneleigh and Rodgers Forge, also had destroyed or damaged her washer, dryer and air conditioning unit. Since the outage, other area residents also have reported that the outage damaged or fried appliances in their homes, some of whom — like Munoz — have spent thousands of dollars to repair or replace the items.

Munoz and other neighbors say they’re still unsure if there is a way for them to recoup some or all of the money they have spent on repairs and replacements.

“It’s been a difficult two weeks,” Munoz said Wednesday.

The outage was the result of a driver crashing into a Baltimore Gas and Electric Co. utility pole near the intersection of York Road and Worcester Road at 2:15 a.m. on Sept. 23, according to BGE officials. The crash caused high voltage lines to contact low voltage lines, leading to the outage. The incident affected 890 residential and commercial customers in Wiltondale, Stoneleigh and Rodgers Forge.

According to Baltimore County Police, a 22-year-old woman was driving a Nissan Xterra southbound on York Road when she lost control of the vehicle near Worcester Road and struck the BGE pole on Sept. 23 at around 2:15 a.m. The woman was transported to an area hospital with minor injuries, and a blood sample was taken after an officer smelled alcohol on the driver’s breath. DUI charges are pending the results of the blood test, according to Baltimore County police spokeswoman Officer Jennifer Peach.